Why was a 18D Phone System is a Must-Have for Small Business

The Avaya Partner ACS created an 18D Phone System that was for its time one of the most advanced and reliable Avaya Small Business Phone Systems.

The Avaya Partner ACS  Processor (700216054) is a powerful business phone system that can help increase productivity in the workplace. This system can handle up to 12 incoming lines with caller ID, voicemail, and 32 telephone stations. One of the most valuable features of this system is the ability to use the 18D phone, which has a backlit LCD swivel display, 16-programmable buttons, and a wide range of features that can help your business run more efficiently.

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Why the 18D Phone System by Avaya was a Must have Phone System

Features of the Partner ACS Processor

The PARTNER ACS processor module is the software intelligence that controls the system’s features. This module has jacks for 5 outside lines and 9 extensions.  Additionally, this module has many features that can help your business increase productivity, including:

18D Phone System
18D Phone System was one of the most extraordinary phone systems of its day and lasted a life-time. But, now it’s reaching the end of its useable lifespan.
  • Caller ID: This feature allows you to see the phone number and name of the person calling before answering the call. This can help your employees prepare for the call and provide better customer service.
  • Voicemail: The voicemail feature allows callers to leave a message when you are not available. This feature can help you stay organized and ensure that you never miss an important message.
  • Music on hold: This feature allows you to play music or a recorded message when callers are placed on hold. This can help keep callers entertained and engaged while they wait.
  • Conference calling: The conference calling feature allows multiple people to join a call, which can be useful for meetings or group discussions.
  • Intercom: The intercom feature allows employees to communicate with each other without picking up the phone. This can be useful for quick questions or announcements.
  • Transfer: The transfer feature allows you to transfer a call to another employee or department. This can help improve customer service and ensure that callers are directed to the right person.

The Benefits of Using the 18D Phone on the Avaya Partner ACS  Processor

An 18D phone is a valuable tool for businesses that want to increase productivity and streamline communication. This phone has many features that can help your employees work more efficiently, including:

  • Backlit LCD swivel display: The backlit LCD swivel display allows employees to see the caller ID and other important information clearly, even in low-light environments.
  • 16-programmable buttons: The 16-programmable buttons allow employees to access important features quickly, such as automatic dialing, voicemail messages, hold, and transfer.
  • Easy-to-read buttons: The easy-to-read buttons provide Handset/Headset volume control, message waiting light, speaker volume control, conference, transfer, intercom, and more. These buttons make it easy for employees to use the phone without confusion.
  • Adjustable base stand: The adjustable base stand allows the phone to be wall-mounted, which can help save desk space and improve organization.
  • Tray-mounted feature use guide: The tray-mounted feature use guide makes it easy for employees to learn how to use the phone and its many features.

The 18D phone is a valuable addition to any business that wants to increase productivity and streamline communication. This phone’s many features can help your employees work more efficiently and provide better customer service.

Avaya Phone System

The Avaya Partner  Processor is a powerful business phone system that can help increase productivity in the workplace.

By using the 18D phone, businesses can take advantage of its many features to streamline communication and increase efficiency. With its backlit LCD swivel display, 16 programmable buttons, and easy-to-read buttons for volume control, message waiting for light, and more, employees can quickly access important features like automatic dialing, voicemail messages, hold, and transfer. The adjustable base stand also allows for wall mounting, which can help save desk space and improve organization.

Overall, the Avaya Partner ACS R6.0 Processor and 18D phone provide a powerful combination of features that can help businesses increase productivity and provide better customer service. Whether you need to handle multiple incoming lines, use conference calling, or simply make it easier for employees to communicate with each other, this phone system has the tools you need to succeed.

 

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This article is related to: 18D Phone System, 18D Phone System Support, 18D Phone System Troubleshooting, 18D Phone System for Small business, Avaya, Avaya Phone System, and Avaya Partner

 

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